Artificial Intelligence

Organizations find it challenging to implement a secure embedded chat in their applications and can require weeks of development to build authentication, token validation, domain security, and global distribution infrastructure. In this post, we show you how to solve this with a one-click deployment solution to embed the chat agents using the Quick Suite Embedding SDK in enterprise portals.

In this post, we discuss how Amazon Nova demonstrates capabilities in conversational analytics, call classification, and other use cases often relevant to contact center solutions. We examine these capabilities for both single-call and multi-call analytics use cases.

This post explores how Ricoh built a standardized, multi-tenant solution for automated document classification and extraction using the AWS GenAI IDP Accelerator as a foundation, transforming their document processing from a custom-engineering bottleneck into a scalable, repeatable service.

In this post, we explore the virtual try-on capability now available in Amazon Nova Canvas, including sample code to get started quickly and tips to help get the best outputs.

This post details how Lendi Group built their AI-powered Home Loan Guardian using Amazon Bedrock, the challenges they faced, the architecture they implemented, and the significant business outcomes they’ve achieved. Their journey offers valuable insights for organizations that want to use generative AI to transform customer experiences while maintaining the human touch that builds trust and loyalty.

In this post, we show you how to connect Quick Suite with Tines to securely retrieve, analyze, and visualize enterprise data from any security or IT system. We walk through an example that uses a MCP server in Tines to retrieve data from various tools, such as AWS CloudTrail, Okta, and VirusTotal, to remediate security events using Quick Suite.

In this post, we share results from the AWS China Applied Science team’s comprehensive evaluation of Nova Forge using a challenging Voice of Customer (VOC) classification task, benchmarked against open-source models.

This post explores how to build an intelligent conversational agent using Amazon Bedrock, LangGraph, and managed MLflow on Amazon SageMaker AI.

In this post, we will show you how to configure Amazon Bedrock Guardrails for efficient performance, implement best practices to protect your applications, and monitor your deployment effectively to maintain the right balance between safety and user experience.

Delivering successful COBOL modernization requires a solution that can reverse engineer deterministically, produce validated and traceable specs, and help those specs flow into any AI-powered coding assistant for the forward engineering. A successful modernization requires both reverse engineering and forward engineering. Learn more about COBOL in this post.